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Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
News -
Social care support changes people’s lives but sadly, not everyone gets the support they need. We want to understand what life is like when you can’t get support or if the support you get just isn’t enough. -
Advice and Information -
Here's a list of useful information on various independent support organisations to help you find support that's right for you. -
News -
The National Institute for Health and Social Care Research Innovation Observatory is currently seeking views about areas of unmet health and care needs in people aged 60 and over. -
Blog -
Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings. -
Advice and Information -
Here we look at six things you should expect when making a complaint about social care services -
Advice and Information -
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to guidelines. -
News -
‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.
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News -
According to estimates by Healthwatch England, up to 1.5 million working-age disabled people in England could need social care support but are not accessing it. This means they are likely to be missing out on help with daily activities such as washing, cleaning, socialising, and going to the shops. -
Advice and Information -
Changing Places are toilets designed to provide extra facilities for people with severe or multiple disabilities. -
Report -
Report on a joint visit to wards at WarringtonHospital in June 2019 with Healthwatch Warrington.
Involved in the visit were staff and volunteers from Healthwatch Halton and Healthwatch Warrington -
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Report on a joint visit to wards at Whiston Hospital in May 2019.
Involved in the visit were staff and volunteers from Healthwatch Halton, Healthwatch Knowsley and Healthwatch St Helens. -
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On 22 November and 11 December 2018, members of our Enter & View team visited Warrington and Halton Hospitals Foundation Trust to carry out Enter & View visits to wards A5 and C23 at Warrington Hospital and wards B1 and B3 at Halton Hospital. -
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Report on our visit to Trewan House on 21 November 2018 -
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Report on our visit to Halton View Care Home on 16 October 2018 -
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Report on our visit to Norton Lodge on 12 September 2018 -
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Report on our visit to the Brooker Centre on 25 July 2018 -
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Report on our visit to Ferndale Mews Care Home on 19 November 2013 -
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Report on our visit to St Patrick’s Care Home on 12 December 2022 -
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Report on our visit to Simonsfield Care Home, Runcorn on 31 January 2023 -
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Report on our visit to Croftwood Care Home on 13 February 2023 -
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Report on our visit to Ferndale Court on 9 January 2024. -
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Report on our visit to Halton View Care Home on 17 January 2024. -
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Report on our visit to Madeline McKenna Court on 17 January 2024. -
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Report on our visit to Millbrow Care Home on 9 January 2024. -
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Report on our visit to Beechcroft Care Home, Runcorn on 27 November 2019 -
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Report on our visit to Ferndale Mews Care Home on 06 December 2016 -
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Report on our visit to Oakmeadow on 12 September 2017 -
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Report on our visit to Widnes Hall on 06 March 2023 -
Advice and Information -
You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register. -
Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
If you’re removed from your GP practice’s list, you may need to register with another GP practice. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you. -
News -
Halton residents have an opportunity to shape how technology will be used to improve access to care across the borough. -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
News -
The public’s views are being sought on changes being made to Spirometry services in Halton and Warrington. -
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National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read the Healthwatch response. -
Blog -
Healthwatch England research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis by Healthwatch England looks at people’s experience of getting a cancer referral. -
Advice and Information -
The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication. -
Blog -
People rely on prescription medication to treat and manage their conditions and keep well. In Healthwatch England's new blog, they highlight the challenges people have recently told them about when trying to get prescription medication. -
News -
New research from Healthwatch England shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and the calls for action. -
News -
There are approximately 3,200 new cases of cervical cancer in the UK every year, which works out at nearly 9 new cases a day. But statistics don’t tell the full story, don’t show the impact that cervical cancer can have on real lives. We’re supporting Jo’s Cervical Cancer Trust because we want to raise awareness and the voices of those affected by cervical cancer. -
News -
With the NHS under immense pressure, Healthwatch look at the impact that waiting for a diagnosis, test, or treatment can have on individuals and some of the potential solutions that might help. -
Advice and Information -
Find out what a ‘fit note’ is, when you might need one and how to go about getting one. -
News -
A new report sets out NHS Cheshire and Merseyside’s plan for improving access and making it easier and simpler for patients to access the care they need, and supporting GP practices to manage demand and capacity through a range of additional measures. In 2023/24 this will be supported by a total of £90 million investment in primary care general practice and related measures contained in the plan. -
Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.
