Beechcroft Care Home - November 2019

Summary

Beechcroft Care Home is situated in Palacefields, a quiet residential area of Runcorn. It is a purpose-built care home offering residential and nursing care. It is within walking distance of a local bus route, church and shopping area. 

The home provides accommodation for up to 67 people and is divided into two units, a nursing unit and a residential unit. 

We visited Beechcroft on 27 November 2019 arriving at 10.25am. At the time of our visit the home had 51 residents. 

Our previous visit to Beechcroft was in February 2019. Following that visit we highlighted the need for the redecoration of many areas of home. During our latest visit we noted that many of the carpeted areas were still in need of replacement and this did seem to contribute to the odour we noticed on entering the home. 

The staff at Beechcroft were very friendly and welcoming to us during our visit. We noted that staff chatted to residents in a relaxed and respectful manner, taking their time and calling residents by their name. We observed staff providing care and support to residents in a dignified and respectful manner. 

We were pleased to note the positive feedback, from relatives and residents, about the improvements in care and management at the home since the new manager, had been in post. Members of staff also commented on the improved working atmosphere.