Halton View Care Home - January 2024

Summary

Healthwatch Halton would like to thank all the residents and staff at Halton View for allowing us into their home and workplace and for taking time to talk to us. 

During our visit, residents at the Halton View seemed happy, comfortable and well looked after. We viewed good engagement between the manager, staff and residents. Our visiting team stated they could see the improvements that had been made at the home and were pleased to hear about what further works were planned. The feedback we’ve received from family members also highlighted the positive changes taking place to ensure residents receive the best care possible. We hope the home’s management will pass on these positive comments to staff at the home. 

There were also some comments received which highlighted areas the home could further improve on, in the view of the respondents. We hope these will also be taken into consideration by the management.