-
Report -
This report covers feedback gathered from patients at the two local Urgent Care Centres between July 2017 and January 2018. This was carried out as a follow up to visits to the centres in December 2015. Our aim was to ask patients why they visited the Urgent Care Centres and to find out if the centres were helping to divert people away from the overstretched A&E units. -
Report -
Summary report on drop-in visits to the two Halton Urgent Care Centres carried out between January and August 2019 -
Report -
On 8 December 2015 we visited Runcorn Urgent Care Centre and spent the day speaking to patients using the centre.
We arrived at 7.15am and stayed at the UCC until close at 10.00pm. -
Report -
On 3 December 2015 we visited Widnes Urgent Care Centre and spent the day speaking to patients using the centre.
We arrived at 7.30am and stayed at the UCC until close at 10.00pm. -
News -
People living and working in Cheshire are invited by North West Ambulance Service (NWAS) to share their views and experiences of our 999 emergency ambulance service and NHS 111 as part of a conversation with the community. -
Report -
During June, July and August we visited the Urgent Treatment Centre four times and collected the experiences of 72 patients using the Centre. -
Report -
During June, July and August we visited the Urgent Treatment Centre four times and collected the experiences of 77 patients using the Centre. -
Report -
We visited the Runcorn UTC twice, in November and December 2022, and spoke with 48 patients.
This report provides a snapshot of the experiences of those patients. -
News -
Find out what was included in the recent urgent and emergency care recovery plan, and how this will affect services next winter. -
News -
Findings from a survey of more than 36,000 people who used NHS urgent and emergency care services in September 2022 show that many people had a worse experience than in previous years – particularly those treated in an A&E type department.
-
Report -
This report is based on feedback collected from 36 patients attending Widnes Urgent Treatment Centre on 16 November 2022 and 14 February 2023. -
Report -
We visited the Runcorn UTC twice, on 9 January and 13 March 2023, and spoke with 40 patients.
This report provides a snapshot of the experiences of those patients. -
Report -
Patient Feedback report on Runcorn Urgent Treatment Centre.
We carried out five visits to the Runcorn UTC between 30 October 2023 and 23 November 2023.
Each visit lasted between two and three hours and in total 113 people took the time to give us their experience. -
News -
As part of the Cheshire and Merseyside pulmonary rehabilitation pathway improvement programme, the Innovation Agency have developed a survey to capture the thoughts and experiences of COPD patients regarding the support they receive for their condition. -
News -
Stoptober is back, calling on smokers in England to join more than 2.5 million others who have made a quit attempt with the campaign since it launched a decade ago in 2012. -
News -
Endometriosis UK Charity urges everyone with endometriosis symptoms to visit their GP, as data shows three in four women and those assigned female at birth would put off seeking help.
75% would not go to doctor with potential endometriosis symptoms, which include chronic pelvic pain, painful bowel movements, pain when urinating, painful sex, fatigue and difficulty getting pregnant
-
News -
A new website has been launched that will offer people living with a lung condition advice, education and guidance to manage their illness. -
News -
Finding out your risk of type 2 diabetes only takes a few minutes, but it could be the most important thing you do today.... -
BHF Data Science Centre: Have your say! Can you help develop a smartphone app to track heart health?
News -
Researchers at the British Heart Foundation (BHF) Data Science Centre are seeking public views to help design a new app that could better study how activity levels vary with changing heart health.
-
News -
The National Diabetes Experience Survey is a new survey which gives people living with type 1 or type 2 diabetes in England the opportunity to feedback on their experiences. NHS England will use the findings to understand and improve experience of NHS care and self-management for people living with diabetes.
