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Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating. -
Advice and Information -
Although most restrictions have been lifted, in relation to Covid -19, the virus is still very much with us and cases are on the rise across England. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and when to get support. -
Advice and Information -
It’s easy to feel isolated and alone when struggling with Long Covid, but we are here to help to you find the support and treatment you need. -
News -
The COVID-19 Autumn booster should be offered to the following groups: -
Report -
In an extensive review of people’s access to GP services, Healthwatch England have analysed a range of sources, drawing on almost 200,000 people’s experiences shared between April 2019 and December 2020. -
Report -
This report is based on the responses of 157 people to an online survey we carried out earlier during February and March this year.
The survey asked participants their thoughts about getting the Covid-19 vaccine and their thoughts about the information provided about the vaccine.
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Report -
In July as the initial lockdown started to ease, we launched a second survey, based on a survey from Healthwatch England, to gather people’s thoughts, feelings and concerns on the pandemic.
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Report -
During April and early May 2020 we carried out an online survey asking local people to give us feedback on how the Covid-19 was affecting them. 191 people responded to the survey.
This feedback report highlights some of the themes and issues raised.
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News -
The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.
Find out how the experiences you shared helped make the difference. -
News -
A seasonal booster (autumn booster) of the COVID vaccine can now be booked online. The roll out of the autumn booster is under way; with everyone over 65 years being invited to book an appointment or attend walk in clinics. -
News -
People aged 50 and over have started receiving COVID autumn booster and flu jabs, from Saturday 15 October, after the NHS expanded the vaccination offer to all over 50s.
The rollout means around 12 million more people are eligible for their autumn booster dose. -
News -
The UK Commission on Covid Commemoration has launched a consultation giving people across the UK the opportunity to say how they think the pandemic should be remembered and with possible suggestions including the adoption of a Remembrance Sunday-style symbol, dedicated memorials and reflective spaces. -
News -
People aged 75 years and older, residents in care homes for older people, and those aged 6 months and over with a weakened immune system will be offered a dose of COVID-19 vaccine this spring. -
Advice and Information -
You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register. -
Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
If you’re removed from your GP practice’s list, you may need to register with another GP practice. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you. -
News -
Halton residents have an opportunity to shape how technology will be used to improve access to care across the borough. -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
News -
The public’s views are being sought on changes being made to Spirometry services in Halton and Warrington. -
News -
National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read the Healthwatch response. -
Blog -
Healthwatch England research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis by Healthwatch England looks at people’s experience of getting a cancer referral. -
Advice and Information -
The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication. -
Blog -
People rely on prescription medication to treat and manage their conditions and keep well. In Healthwatch England's new blog, they highlight the challenges people have recently told them about when trying to get prescription medication. -
News -
New research from Healthwatch England shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and the calls for action. -
News -
There are approximately 3,200 new cases of cervical cancer in the UK every year, which works out at nearly 9 new cases a day. But statistics don’t tell the full story, don’t show the impact that cervical cancer can have on real lives. We’re supporting Jo’s Cervical Cancer Trust because we want to raise awareness and the voices of those affected by cervical cancer. -
News -
With the NHS under immense pressure, Healthwatch look at the impact that waiting for a diagnosis, test, or treatment can have on individuals and some of the potential solutions that might help. -
Advice and Information -
Find out what a ‘fit note’ is, when you might need one and how to go about getting one. -
News -
A new report sets out NHS Cheshire and Merseyside’s plan for improving access and making it easier and simpler for patients to access the care they need, and supporting GP practices to manage demand and capacity through a range of additional measures. In 2023/24 this will be supported by a total of £90 million investment in primary care general practice and related measures contained in the plan. -
Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it. -
News -
People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by junior doctors early in the New Year.
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Advice and Information -
Patients in Cheshire and Merseyside can save time by ordering regular medication using the NHS App.
The NHS App is the quickest and easiest way to order a repeat prescription – and it puts you in better control of your own health. -
News -
Patients in Cheshire and Merseyside can save time by ordering regular medication using the NHS App.
The NHS App is the quickest and easiest way to order a repeat prescription – and it puts you in better control of your own health.
You can use the App to order your medication at a time that’s convenient for you, and select which pharmacy you would like your medication to be sent to each time you order.
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Advice and Information -
Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe. -
News -
From 31 January, people across Cheshire & Merseyside can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment.
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News -
‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.
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News -
We want to hear what matters to you and what areas of health and social care you think we should focus on for the year ahead. We are also giving you the chance to win a £25 gift voucher! -
News -
The Department of Health and Social Care has announced that NHS prescription charges will increase on 1 May 2024. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone.
Take a look at our top tips to make the most out of your GP appointment.
