Make more time for the important things - order repeat prescriptions on the NHS App

You can use the App to order your medication at a time that’s convenient for you, and select which pharmacy you would like your medication to be sent to each time you order.

The NHS App also allows you to access a range of other NHS services - you can use it to view your GP health record, find your NHS number, register your donor status, check your vaccinations, and more. 

By ordering repeat prescriptions yourself through the NHS App, you’ll also help the NHS to reduce unnecessary medicine waste and save money, as you can just order what you need, when you need it. 

Dr Fiona Lemmens, Deputy Medical Director for NHS Cheshire and Merseyside said: 

"Downloading and using the NHS App is a simple step that patients can take in order to help support the NHS - particularly over winter, when health services can become extremely busy.

“The App is a quick, easy and hassle-free way for patients to order their repeat medications and take better control of their own health. It also helps us as GPs too, by freeing up more of our time for treating patients who are very unwell – so I’d urge everyone to try using it, if they can.”

The NHS App can be downloaded straight to your mobile phone or another device via the Apple App Store or Google Play, or if you would rather use a PC, you can also set up an NHS account and log in via the website: www.nhs.uk/nhs-app/account/. 

For for more help getting started, you can also use the ‘Help’ button in the app, or visit: nhs.uk/helpmeapp 

Susanne Lynch, Chief Pharmacist for NHS Cheshire and Merseyside said:

“The NHS App lets you order your repeat prescriptions yourself – meaning you can just order the medications you need, whenever you are running low, and you can choose to send them to any pharmacy of your choice. 

“But don’t forget that when you’re ordering medication online, you will need to plan ahead – just as you do with paper-based prescriptions. It’s best to order your repeat prescription seven days in advance. Don’t wait until you’re just about to run out, as it can take time for your request to be approved by your GP practice and dispensed by the pharmacy - especially when they’re very busy.”