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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
This report shares local people’s experiences of trying to access NHS dentistry in Halton during 2020/21. -
News -
Our latest report, 'The Big Dental Check Up', shows that many people local people continue to struggle to access or afford NHS dental treatment.
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News -
Part of our role at Healthwatch Halton is to understand the experiences of people who are using services and to give people an opportunity to speak up and have their voices heard.
On this occasion, we are interested in hearing from Halton residents about dentistry services and your experiences of getting appointments plus the costs of treatment at NHS Dentists. -
Report -
Access to an NHS Dentist in Halton is one of the main issues people contact us about. Read our report about the issues facing people looking to access NHS dental care and find out what changes Healthwatch would like to see. -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
News -
New research from Healthwatch England shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and the calls for action. -
News -
A new report sets out NHS Cheshire and Merseyside’s plan for improving access and making it easier and simpler for patients to access the care they need, and supporting GP practices to manage demand and capacity through a range of additional measures. In 2023/24 this will be supported by a total of £90 million investment in primary care general practice and related measures contained in the plan. -
Advice and Information -
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need. -
News -
We want to hear what matters to you and what areas of health and social care you think we should focus on for the year ahead. We are also giving you the chance to win a £25 gift voucher! -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
Report -
This report covers feedback gathered from patients at the two local Urgent Care Centres between July 2017 and January 2018. This was carried out as a follow up to visits to the centres in December 2015. Our aim was to ask patients why they visited the Urgent Care Centres and to find out if the centres were helping to divert people away from the overstretched A&E units. -
Report -
Summary report on drop-in visits to the two Halton Urgent Care Centres carried out between January and August 2019 -
Report -
On 8 December 2015 we visited Runcorn Urgent Care Centre and spent the day speaking to patients using the centre.
We arrived at 7.15am and stayed at the UCC until close at 10.00pm. -
Report -
On 3 December 2015 we visited Widnes Urgent Care Centre and spent the day speaking to patients using the centre.
We arrived at 7.30am and stayed at the UCC until close at 10.00pm. -
News -
People living and working in Cheshire are invited by North West Ambulance Service (NWAS) to share their views and experiences of our 999 emergency ambulance service and NHS 111 as part of a conversation with the community. -
Report -
During June, July and August we visited the Urgent Treatment Centre four times and collected the experiences of 72 patients using the Centre. -
Report -
During June, July and August we visited the Urgent Treatment Centre four times and collected the experiences of 77 patients using the Centre. -
Report -
We visited the Runcorn UTC twice, in November and December 2022, and spoke with 48 patients.
This report provides a snapshot of the experiences of those patients. -
News -
Find out what was included in the recent urgent and emergency care recovery plan, and how this will affect services next winter. -
News -
Findings from a survey of more than 36,000 people who used NHS urgent and emergency care services in September 2022 show that many people had a worse experience than in previous years – particularly those treated in an A&E type department.
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Report -
This report is based on feedback collected from 36 patients attending Widnes Urgent Treatment Centre on 16 November 2022 and 14 February 2023. -
Report -
We visited the Runcorn UTC twice, on 9 January and 13 March 2023, and spoke with 40 patients.
This report provides a snapshot of the experiences of those patients. -
Report -
Patient Feedback report on Runcorn Urgent Treatment Centre.
We carried out five visits to the Runcorn UTC between 30 October 2023 and 23 November 2023.
Each visit lasted between two and three hours and in total 113 people took the time to give us their experience.
