1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Getting social care right starts with good information and advice

    Blog -

    Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

  3. Young Carers Action Day 2023

    News -

    Young Carers Action Day takes place on Wednesday 15th March 2023. A young carer is someone aged 25 and under who cares for a friend or family member who, due to illness, disability, a mental health problem or an addiction, cannot cope without their support.
    There are an estimated 800 000 young carers in the UK.

  4. Understanding the experience of caring for a friend or family member after their stroke – a research study.

    News -

    Have you looked after a loved one following a stroke? The University of Manchester would like to hear the experiences of those who have cared for a friend or family member after a stroke. This study is part of a thesis project for the Doctorate in Clinical Psychology at the University of Manchester.

  5. Carers views sought by Mersey and West Lancashire Teaching Hospitals NHS Trust.

    News -

    Mersey and West Lancashire Teaching Hospitals NHS Trust, formally St Helens and Knowsley Teaching Hospitals NHS Trust and Southport and Ormskirk Hospital NHS Trust, are interested in hearing carers experience of hospital.
    They would like to find out about your experience as a carer, whilst the person that you care for was in hospital, to enable them to make any improvements required.
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  6. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  7. New NHS waiting times figures – Healthwatch England response

    Response -

    Two-thirds fewer people were waiting for more than two years for elective care in April, new figures have shown.

  8. Annual report 2021-22

    Report -

    We’re delighted to publish our annual report for 2021 - 2022. Find out what we’ve done in the past year to champion what matters to you.

  9. Conflicts of interest policy

    Report -

    Find out how we manage conflicts of interest for our staff, Board members and volunteers.

  10. Annual Report 2020 - 2021

    Report -

    We’re delighted to publish our annual report for 2020 - 2021.

  11. Annual Report 2019 - 2020

    Report -

    We’re delighted to publish our annual report for 2019 - 2020, covering 1 April 2019 – 31 March 2020

  12. Annual Report 2017 - 2018

    Report -

    Welcome to our fifth annual report, covering the April 2017 to March 2018

  13. Annual Report 2016 - 2017

    Report -

    Welcome to our fourth annual report, covering the April 2016 to March 2017

  14. Annual Report 2015 - 2016

    Report -

    Welcome to our third annual report, covering the April 2015 to March 2016.

  15. Annual Report 2014 - 2015

    Report -

    Welcome to our second annual report, covering the April 2014 to March 2015.

  16. Annual Report 2013 - 2014

    Report -

    Welcome to our first annual report, covering the April 2013 to March 2014

  17. Faster progress needed to tackle barriers to care.

    News -

    A new Healthwatch report, looking at health and social care from the patients' perspective, has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.

  18. Make a complaint about Healthwatch Halton

    Advice and Information -

    Engaging Communities Solutions (CIC) is contracted by Halton Borough Council to deliver Healthwatch Halton. Individuals and organisations have the right to express their views about the performance of Healthwatch Halton and the way in which it conducts its business.

  19. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.