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I have always been interested in health issues and I enjoy engaging with people and listening to their views either good or bad. Being part of Healthwatch Halton is so gratifying and I also enjoy the involvement and friendship.

Healthwatch Halton volunteer
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Latest reports and publication

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Front exterior of Beechcroft Care Home in Runcorn, showing the Landona House Care Group sign on the lawn with trees and the building in the background.

Beechcroft Care Home

Healthwatch Halton carried out an Enter & View visit to…
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Advice and information

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A GP writes notes at her computer desk.

The New GP Patient Access Charter

From October 2025, GP practices in England will follow a new Patient Access Charter. This sets out what you can expect when contacting your GP, and…
Two women sit in a hospital waiting area, one with a tablet and the other looking on. Two more people are seated further down the row of chairs, and a healthcare worker is visible walking in the background. Signs on the wall indicate that the area is for a Fracture Clinic.

Staying informed while you wait for care

Waiting for planned medical care or surgery can be frustrating. That’s why you should get regular and accessible updates from your healthcare…
Woman holding a mobile phone to her ear

When should I use NHS 111?

Learn what the NHS 111 service is for and how you can use it to get the care you need.

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