1. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  2. Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
  3. Report -

    We completed an announced visit at Halton Haven Hospice on 2 March 2020, on the request of the hospice, to learn about their work and patient care.
  4. Report -

    Report on our visit to Widnes Hall on 28 Jan 2020.
  5. Report -

    Report on our visit to Simonsfield Care Home on 27 Feb 2020
  6. Report -

    Report on our visit to St Patrick’s on 14 January 2020
  7. Report -

    Report on our visit to Madeline McKenna Care Home on 10 December 2019
  8. Report -

    Report on our visit to Trewan House on 21 November 2018
  9. Report -

    Report on our visit to Halton View Care Home on 16 October 2018
  10. Report -

    Report on our visit to Norton Lodge on 12 September 2018
  11. Blog -

    Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.
  12. News -

    The Care Quality Commission (CQC) held a consultation in June 2023 on visiting in care homes, hospitals and hospices. They received over 1,400 responses from people receiving care, their friends and families, and health and care staff, and found clear support for introducing in law a new fundamental standard for visiting and accompanying.
  13. Report -

    Report on our visit to Ferndale Court on 9 January 2024.
  14. Report -

    Report on our visit to Halton View Care Home on 17 January 2024.
  15. Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
  16. Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
  17. Advice and Information -

    The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.
  18. Advice and Information -

    Although most restrictions have been lifted, in relation to Covid -19, the virus is still very much with us and cases are on the rise across England.
  19. Advice and Information -

    Confused about Long Covid? Find out the common symptoms and when to get support.
  20. Advice and Information -

    It’s easy to feel isolated and alone when struggling with Long Covid, but we are here to help to you find the support and treatment you need.
  21. News -

    The COVID-19 Autumn booster should be offered to the following groups:
  22. Report -

    In an extensive review of people’s access to GP services, Healthwatch England have analysed a range of sources, drawing on almost 200,000 people’s experiences shared between April 2019 and December 2020.
  23. Report -

    This report is based on the responses of 157 people to an online survey we carried out earlier during February and March this year.
    The survey asked participants their thoughts about getting the Covid-19 vaccine and their thoughts about the information provided about the vaccine.
  24. Report -

    In July as the initial lockdown started to ease, we launched a second survey, based on a survey from Healthwatch England, to gather people’s thoughts, feelings and concerns on the pandemic.
  25. Report -

    During April and early May 2020 we carried out an online survey asking local people to give us feedback on how the Covid-19 was affecting them. 191 people responded to the survey.

    This feedback report highlights some of the themes and issues raised.
  26. News -

    The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.

    Find out how the experiences you shared helped make the difference.
  27. News -

    A seasonal booster (autumn booster) of the COVID vaccine can now be booked online. The roll out of the autumn booster is under way; with everyone over 65 years being invited to book an appointment or attend walk in clinics.
  28. News -

    People aged 50 and over have started receiving COVID autumn booster and flu jabs, from Saturday 15 October, after the NHS expanded the vaccination offer to all over 50s.

    The rollout means around 12 million more people are eligible for their autumn booster dose.
  29. News -

    The UK Commission on Covid Commemoration has launched a consultation giving people across the UK the opportunity to say how they think the pandemic should be remembered and with possible suggestions including the adoption of a Remembrance Sunday-style symbol, dedicated memorials and reflective spaces.
  30. News -

    People aged 75 years and older, residents in care homes for older people, and those aged 6 months and over with a weakened immune system will be offered a dose of COVID-19 vaccine this spring.