Latest news and views
Patients urged to order repeat prescriptions ahead of May bank holiday
Patients across Cheshire and Merseyside are being asked to plan ahead for the May bank holiday weekend (Saturday 4 May – Monday 6 May) by ordering any repeat prescriptions they might need early.
News
Deaf and hard of hearing people's healthcare experiences
It's important that deaf and hard-of-hearing people can get information in an accessible way. But feedback suggests not all services are complying with key legislation.
Blog
Share your feedback to improve care in your community
‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.
News
Visit your local pharmacy first for seven minor conditions
From 31 January, people across Cheshire & Merseyside can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment.
News
Third of people in England lack confidence they can access critical NHS services
New research from Healthwatch England shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital…
News
STAMMA recommends changes in GP appointment booking systems
STAMMA, the British Stammering Association, recommends changes in GP appointment booking systems nationwide after a survey showed that phone-only systems and lack of staff training cause people who stammer to face physical and mental distress, delayed…
News
Dying Matters Week 2024
Dying Matters Week is the 6th-12th May. This year’s theme is ‘The way we talk about Dying Matters’, focuses on the language that we use, and…
News
Drive Ability North West – helping people retain or regain their independence through assisted driving and increased accessibility.
Being able to use a car as a driver or passenger is invaluable – especially if you have restricted mobility or a disability.
News
North West families urged to bring their children forward for routine immunisations this World Immunisation Week
Health chiefs are urging parents, guardians and families across the North West to ensure their children are up to date with their routine childhood…
News
Latest reports and publication
Halton View Care Home - January 2024
Report on our visit to Halton View Care Home on 17 January 2024.
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Runcorn Urgent Treatment Centre
Patient Feedback report on Runcorn Urgent Treatment Centre.
We carried out five visits to the Runcorn UTC between 30 October 2023 and 23 November 2023.
Each visit lasted between two and three hours and in total 113 people took the time to give us their experience.
We carried out five visits to the Runcorn UTC between 30 October 2023 and 23 November 2023.
Each visit lasted between two and three hours and in total 113 people took the time to give us their experience.
Find out more
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