Patient Feedback report on Runcorn Urgent Treatment Centre.
We carried out five visits to the Runcorn UTC between 30 October 2023 and 23 November 2023.
Each visit lasted between two and three hours and in total 113 people took the time to give us their experience.
On 13th December 2023, Healthwatch Halton and Healthwatch Knowsley visited the A&E department at Whiston Hospital to gain experiences of patients and understand why they attended and how they thought services could be improved.
We hold regular meetings with our Committee in public where we discuss what we've been hearing from the public as well as our organisational direction and progress on projects.
We hold regular meetings with our Committee in public where we discuss what we've been hearing from the public as well as our organisational direction and progress on projects.