This report highlights the public feedback received during our outreach sessions at Whiston Hospital Hospital in December 2023, January 2024 and February 2024.
Patient Feedback report on Runcorn Urgent Treatment Centre.
We carried out five visits to the Runcorn UTC between 30 October 2023 and 23 November 2023.
Each visit lasted between two and three hours and in total 113 people took the time to give us their experience.
On 13th December 2023, Healthwatch Halton and Healthwatch Knowsley visited the A&E department at Whiston Hospital to gain experiences of patients and understand why they attended and how they thought services could be improved.