1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Home care - Who Cares?

    Report -

    This report is based on 142 responses from residents of Halton receiving domiciliary care services to a survey carried out by Healthwatch Halton between November 2015 and February 2016. The report also includes other feedback gathered from members of the public during the project.

  3. Domiciliary Care in Halton

    Report -

    This is a follow up to the report produced in Dcember 2016 on Home Care services in Halton.

  4. Getting social care right starts with good information and advice

    Blog -

    Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

  5. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  6. How to access mental health support if you're lesbian, gay, bisexual or transgender

    Advice and Information -

    Mental health problems are more common among lesbian, gay, bisexual and transgender (LGBTQ+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  7. Disabled people report being blocked from NHS care due to poor communications

    News -

    Healthwatch England warns that health and care services are failing in their legal duty to provide accessible information for people with physical and learning disabilities. 

  8. Volunteer Peer Supporter/Listening Ears needed

    News -

    Do you have good listening and communication skills?
    Do you have an interest in and empathy with asylum seekers, refugees and vulnerable migrants?
    Can you provide non-judgemental support and encouragement to people?

  9. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  10. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.