1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Shining a light on the struggles surrounding social care

    News -

    Social care support changes people’s lives but sadly, not everyone gets the support they need. We want to understand what life is like when you can’t get support or if the support you get just isn’t enough.

  3. Take part in the NIHR unmet health and care needs in people aged 60 and over survey.

    News -

    The National Institute for Health and Social Care Research Innovation Observatory is currently seeking views about areas of unmet health and care needs in people aged 60 and over.

  4. Getting social care right starts with good information and advice

    Blog -

    Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

  5. Making a complaint about social care services – what should you expect

    Advice and Information -

    Here we look at six things you should expect when making a complaint about social care services

  6. How should social care support you?

    Advice and Information -

    People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to guidelines.

  7. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.

  8. New NHS waiting times figures – Healthwatch England response

    Response -

    Two-thirds fewer people were waiting for more than two years for elective care in April, new figures have shown.

  9. Annual report 2021-22

    Report -

    We’re delighted to publish our annual report for 2021 - 2022. Find out what we’ve done in the past year to champion what matters to you.

  10. Conflicts of interest policy

    Report -

    Find out how we manage conflicts of interest for our staff, Board members and volunteers.

  11. Annual Report 2020 - 2021

    Report -

    We’re delighted to publish our annual report for 2020 - 2021.

  12. Annual Report 2019 - 2020

    Report -

    We’re delighted to publish our annual report for 2019 - 2020, covering 1 April 2019 – 31 March 2020

  13. Annual Report 2017 - 2018

    Report -

    Welcome to our fifth annual report, covering the April 2017 to March 2018

  14. Annual Report 2016 - 2017

    Report -

    Welcome to our fourth annual report, covering the April 2016 to March 2017

  15. Annual Report 2015 - 2016

    Report -

    Welcome to our third annual report, covering the April 2015 to March 2016.

  16. Annual Report 2014 - 2015

    Report -

    Welcome to our second annual report, covering the April 2014 to March 2015.

  17. Annual Report 2013 - 2014

    Report -

    Welcome to our first annual report, covering the April 2013 to March 2014

  18. Faster progress needed to tackle barriers to care.

    News -

    A new Healthwatch report, looking at health and social care from the patients' perspective, has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.

  19. Make a complaint about Healthwatch Halton

    Advice and Information -

    Engaging Communities Solutions (CIC) is contracted by Halton Borough Council to deliver Healthwatch Halton. Individuals and organisations have the right to express their views about the performance of Healthwatch Halton and the way in which it conducts its business.