1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Getting social care right starts with good information and advice

    Blog -

    Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

  3. Young Carers Action Day 2023

    News -

    Young Carers Action Day takes place on Wednesday 15th March 2023. A young carer is someone aged 25 and under who cares for a friend or family member who, due to illness, disability, a mental health problem or an addiction, cannot cope without their support.
    There are an estimated 800 000 young carers in the UK.

  4. Understanding the experience of caring for a friend or family member after their stroke – a research study.

    News -

    Have you looked after a loved one following a stroke? The University of Manchester would like to hear the experiences of those who have cared for a friend or family member after a stroke. This study is part of a thesis project for the Doctorate in Clinical Psychology at the University of Manchester.

  5. Carers views sought by Mersey and West Lancashire Teaching Hospitals NHS Trust.

    News -

    Mersey and West Lancashire Teaching Hospitals NHS Trust, formally St Helens and Knowsley Teaching Hospitals NHS Trust and Southport and Ormskirk Hospital NHS Trust, are interested in hearing carers experience of hospital.
    They would like to find out about your experience as a carer, whilst the person that you care for was in hospital, to enable them to make any improvements required.
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  6. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  7. Your care, your way – Join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  8. NHS Complaints Advocacy

    Advice and Information -

    Although most people using the health service are happy with their care and treatment, things can sometimes go wrong.

  9. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what Healthwatch have recommended decision-makers do to improve the situation.

  10. How you make a complaint about primary care services is changing on 1 July 2023

    News -

    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is written into the NHS Constitution on GOV.UK.

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing.