1. Your care, your way – Join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  2. NHS Complaints Advocacy

    Advice and Information -

    Although most people using the health service are happy with their care and treatment, things can sometimes go wrong.

  3. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what Healthwatch have recommended decision-makers do to improve the situation.

  4. How you make a complaint about primary care services is changing on 1 July 2023

    News -

    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is written into the NHS Constitution on GOV.UK.

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing.

  5. Looking after your health during the Cost of Living crisis.

    Advice and Information -

    The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.

  6. The cost of alcohol

    News -

    Alcohol Change UK wants to see a Britain with alcohol but without serious alcohol harm. The average drinker in the UK spends £62,899 on alcohol in a lifetime based on a new estimate from Alcohol Change UK. We might expect that, for this amount of money, the benefits would be huge. But this brings with it many additional personal costs.

  7. What help can you get to pay for your prescriptions?

    Advice and Information -

    The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication.

  8. Warm Spaces

    News -

    Warm Welcome Spaces are opening their doors to local communities, offering everyone a free, warm, welcoming and friendly space.
    Venues in both Widnes and Runcorn have warm, welcoming spaces open to everyone.