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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
We completed an announced visit at Halton Haven Hospice on 2 March 2020, on the request of the hospice, to learn about their work and patient care. -
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Report on our visit to Widnes Hall on 28 Jan 2020. -
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Report on our visit to Simonsfield Care Home on 27 Feb 2020 -
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Report on our visit to St Patrick’s on 14 January 2020 -
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Report on our visit to Madeline McKenna Care Home on 10 December 2019 -
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Report on our visit to Trewan House on 21 November 2018 -
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Report on our visit to Halton View Care Home on 16 October 2018 -
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Report on our visit to Norton Lodge on 12 September 2018 -
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Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings. -
News -
The Care Quality Commission (CQC) held a consultation in June 2023 on visiting in care homes, hospitals and hospices. They received over 1,400 responses from people receiving care, their friends and families, and health and care staff, and found clear support for introducing in law a new fundamental standard for visiting and accompanying. -
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Report on our visit to Ferndale Court on 9 January 2024. -
Report -
Report on our visit to Halton View Care Home on 17 January 2024. -
Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
News -
The North West’s chief pharmacist is reminding people not to leave it too late to order repeat prescriptions ahead of the four-day Jubilee bank holiday next week. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you. -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
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People rely on prescription medication to treat and manage their conditions and keep well. In Healthwatch England's new blog, they highlight the challenges people have recently told them about when trying to get prescription medication. -
News -
New research from Healthwatch England shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and the calls for action. -
Advice and Information -
A new NHS England campaign aims to raise awareness of prescription saving schemes. -
News -
It’s ‘Ask Your Pharmacist Week’ (30 October to 6th November) and health professionals in Cheshire and Merseyside are reminding you about the range of healthcare services and support available at your local pharmacy. -
News -
A new report sets out NHS Cheshire and Merseyside’s plan for improving access and making it easier and simpler for patients to access the care they need, and supporting GP practices to manage demand and capacity through a range of additional measures. In 2023/24 this will be supported by a total of £90 million investment in primary care general practice and related measures contained in the plan. -
News -
Patients in Cheshire and Merseyside can save time by ordering regular medication using the NHS App.
The NHS App is the quickest and easiest way to order a repeat prescription – and it puts you in better control of your own health.
You can use the App to order your medication at a time that’s convenient for you, and select which pharmacy you would like your medication to be sent to each time you order.
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Advice and Information -
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know. -
News -
The Department of Health and Social Care has announced that NHS prescription charges will increase on 1 May 2024. -
News -
Healthwatch report, "Pharmacy: what people want", explores the current state of pharmacy services and offers actions for healthcare leaders and the wider sector.
The report dives into people’s experiences of and attitudes towards pharmacy services at the outset of Pharmacy First.
