1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Shining a light on the struggles surrounding social care

    News -

    Social care support changes people’s lives but sadly, not everyone gets the support they need. We want to understand what life is like when you can’t get support or if the support you get just isn’t enough.

  3. Take part in the NIHR unmet health and care needs in people aged 60 and over survey.

    News -

    The National Institute for Health and Social Care Research Innovation Observatory is currently seeking views about areas of unmet health and care needs in people aged 60 and over.

  4. Getting social care right starts with good information and advice

    Blog -

    Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

  5. Making a complaint about social care services – what should you expect

    Advice and Information -

    Here we look at six things you should expect when making a complaint about social care services

  6. How should social care support you?

    Advice and Information -

    People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to guidelines.

  7. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.

  8. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  9. Halton Haven - March 2020

    Report -

    We completed an announced visit at Halton Haven Hospice on 2 March 2020, on the request of the hospice, to learn about their work and patient care.

  10. Widnes Hall - January 2020

    Report -

    Report on our visit to Widnes Hall on 28 Jan 2020.

  11. Simonsfield Care Home

    Report -

    Report on our visit to Simonsfield Care Home on 27 Feb 2020

  12. St Patricks Care Home

    Report -

    Report on our visit to St Patrick’s on 14 January 2020

  13. Madeline McKenna Care Home

    Report -

    Report on our visit to Madeline McKenna Care Home on 10 December 2019

  14. Trewan House Care Home

    Report -

    Report on our visit to Trewan House on 21 November 2018

  15. Halton View Care Home

    Report -

    Report on our visit to Halton View Care Home on 16 October 2018

  16. Norton Lodge Care Home report

    Report -

    Report on our visit to Norton Lodge on 12 September 2018

  17. Visiting regulations consultation

    News -

    The Care Quality Commission (CQC) held a consultation in June 2023 on visiting in care homes, hospitals and hospices. They received over 1,400 responses from people receiving care, their friends and families, and health and care staff, and found clear support for introducing in law a new fundamental standard for visiting and accompanying.

  18. Ferndale Court - January 2024

    Report -

    Report on our visit to Ferndale Court on 9 January 2024.

  19. Halton View Care Home - January 2024

    Report -

    Report on our visit to Halton View Care Home on 17 January 2024.