1. Where can I go to get help for my health out of hours?

    Advice and Information -

    People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Remember to order your repeat prescriptions before the bank holiday

    News -

    The North West’s chief pharmacist is reminding people not to leave it too late to order repeat prescriptions ahead of the four-day Jubilee bank holiday next week.

  3. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.

  4. What medical support are you entitled to if you’re new to the UK

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  5. Your experiences of trying to get prescription medication

    Blog -

    People rely on prescription medication to treat and manage their conditions and keep well. In Healthwatch England's new blog, they highlight the challenges people have recently told them about when trying to get prescription medication.

  6. Third of people in England lack confidence they can access critical NHS services

    News -

    New research from Healthwatch England shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and the calls for action.

  7. Campaign launched to help people save money on prescriptions

    Advice and Information -

    A new NHS England campaign aims to raise awareness of prescription saving schemes.

  8. How your local pharmacy can support you

    News -

    It’s ‘Ask Your Pharmacist Week’ (30 October to 6th November) and health professionals in Cheshire and Merseyside are reminding you about the range of healthcare services and support available at your local pharmacy.

  9. NHS outlines how it will help improve access to GP practices across Cheshire and Merseyside

    News -

    ​​​​​​​A new report sets out NHS Cheshire and Merseyside’s plan for improving access and making it easier and simpler for patients to access the care they need, and supporting GP practices to manage demand and capacity through a range of additional measures. In 2023/24 this will be supported by a total of £90 million investment in primary care general practice and related measures contained in the plan.

  10. Make more time for the important things - order repeat prescriptions on the NHS App

    News -

    Patients in Cheshire and Merseyside can save time by ordering regular medication using the NHS App.

    The NHS App is the quickest and easiest way to order a repeat prescription – and it puts you in better control of your own health.

    You can use the App to order your medication at a time that’s convenient for you, and select which pharmacy you would like your medication to be sent to each time you order.

  11. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  12. NHS Prescription charges from 1 May 2024

    News -

    The Department of Health and Social Care has announced that NHS prescription charges will increase on 1 May 2024.

  13. Pharmacy: What People Want report

    News -

    Healthwatch report, "Pharmacy: what people want", explores the current state of pharmacy services and offers actions for healthcare leaders and the wider sector.
    The report dives into people’s experiences of and attitudes towards pharmacy services at the outset of Pharmacy First.

  14. Warrington Hospital Ward visits

    Report -

    Report on a joint visit to wards at WarringtonHospital in June 2019 with Healthwatch Warrington.

    Involved in the visit were staff and volunteers from Healthwatch Halton and Healthwatch Warrington

  15. Whiston Hospital Ward Visits

    Report -

    Report on a joint visit to wards at Whiston Hospital in May 2019.

    Involved in the visit were staff and volunteers from Healthwatch Halton, Healthwatch Knowsley and Healthwatch St Helens.

  16. Warrington & Halton Hospitals Ward Visits

    Report -

    On 22 November and 11 December 2018, members of our Enter & View team visited Warrington and Halton Hospitals Foundation Trust to carry out Enter & View visits to wards A5 and C23 at Warrington Hospital and wards B1 and B3 at Halton Hospital.

  17. Trewan House Care Home

    Report -

    Report on our visit to Trewan House on 21 November 2018

  18. Halton View Care Home

    Report -

    Report on our visit to Halton View Care Home on 16 October 2018

  19. Norton Lodge Care Home report

    Report -

    Report on our visit to Norton Lodge on 12 September 2018

  20. Brooker Centre report

    Report -

    Report on our visit to the Brooker Centre on 25 July 2018

  21. Ferndale Court - January 2024

    Report -

    Report on our visit to Ferndale Court on 9 January 2024.

  22. Halton View Care Home - January 2024

    Report -

    Report on our visit to Halton View Care Home on 17 January 2024.