1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Shining a light on the struggles surrounding social care

    News -

    Social care support changes people’s lives but sadly, not everyone gets the support they need. We want to understand what life is like when you can’t get support or if the support you get just isn’t enough.

  3. Take part in the NIHR unmet health and care needs in people aged 60 and over survey.

    News -

    The National Institute for Health and Social Care Research Innovation Observatory is currently seeking views about areas of unmet health and care needs in people aged 60 and over.

  4. Getting social care right starts with good information and advice

    Blog -

    Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

  5. Making a complaint about social care services – what should you expect

    Advice and Information -

    Here we look at six things you should expect when making a complaint about social care services

  6. How should social care support you?

    Advice and Information -

    People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to guidelines.

  7. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.

  8. How to access mental health support if you're lesbian, gay, bisexual or transgender

    Advice and Information -

    Mental health problems are more common among lesbian, gay, bisexual and transgender (LGBTQ+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  9. Disabled people report being blocked from NHS care due to poor communications

    News -

    Healthwatch England warns that health and care services are failing in their legal duty to provide accessible information for people with physical and learning disabilities. 

  10. Volunteer Peer Supporter/Listening Ears needed

    News -

    Do you have good listening and communication skills?
    Do you have an interest in and empathy with asylum seekers, refugees and vulnerable migrants?
    Can you provide non-judgemental support and encouragement to people?

  11. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  12. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.