1. How to access mental health support if you're lesbian, gay, bisexual or transgender

    Advice and Information -

    Mental health problems are more common among lesbian, gay, bisexual and transgender (LGBTQ+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  2. Disabled people report being blocked from NHS care due to poor communications

    News -

    Healthwatch England warns that health and care services are failing in their legal duty to provide accessible information for people with physical and learning disabilities. 

  3. Volunteer Peer Supporter/Listening Ears needed

    News -

    Do you have good listening and communication skills?
    Do you have an interest in and empathy with asylum seekers, refugees and vulnerable migrants?
    Can you provide non-judgemental support and encouragement to people?

  4. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  5. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  6. Your care, your way – Join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  7. NHS Complaints Advocacy

    Advice and Information -

    Although most people using the health service are happy with their care and treatment, things can sometimes go wrong.

  8. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what Healthwatch have recommended decision-makers do to improve the situation.

  9. How you make a complaint about primary care services is changing on 1 July 2023

    News -

    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is written into the NHS Constitution on GOV.UK.

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing.