1. 50 new surgical hubs set to open across England - Healthwatch response

    Response -

    The Government has today announced plans to open 50 new surgical hubs across England. The hubs aim to deliver almost two million extra routine operations to cut waiting lists over the next three years.

  2. Musculoskeletal Clinical Assessment and Triage Service (MSKCATS) – Physiotherapy referral update.

    News -

    From 10 October 2022, patients who use the Musculoskeletal Clinical Assessment and Triage Service (MSKCATS) will be referred by contacting their GP practice rather than self-referring. 

  3. Ambulance service strike action

    News -

    Ambulance service staff from GMB and Unison trade unions will go on strike again on Wednesday, 11th January 2023, with Unison and Unite members taking further action on Monday, 23rd January 2023. This is a continuing dispute between trade unions and the government over pay.

  4. Help shape the Cheshire and Merseyside Health and Care Partnership Strategy

    News -

    Cheshire and Merseyside Health and Care Partnership has today launched a survey to seek the views of its partners, people, and communities on the priorities within our interim strategy.

  5. Changes to Spirometry services

    News -

    The public’s views are being sought on changes being made to Spirometry services in Halton and Warrington. 

  6. Reducing differences in access to healthcare across Cheshire and Merseyside

    News -

    In July 2022, the responsibility for commissioning healthcare treatments for the population of Cheshire and Merseyside moved from clinical commissioning groups (CCGs) to the newly formed integrated care board, NHS Cheshire and Merseyside.
    Previously local areas made local decisions about how healthcare treatments are commissioned, which over time has resulted in some differences across Cheshire and Merseyside. 

  7. Public urged to use NHS 111 ahead of Christmas and New Year doctor strikes.

    News -

    People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by junior doctors both ahead of Christmas and early in the New Year.

  8. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.

  9. Help set our priorities for the next year!

    News -

    We want to hear what matters to you and what areas of health and social care you think we should focus on for the year ahead. We are also giving you the chance to win a £25 gift voucher!

  10. Your care, your way – Join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  11. NHS Complaints Advocacy

    Advice and Information -

    Although most people using the health service are happy with their care and treatment, things can sometimes go wrong.

  12. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what Healthwatch have recommended decision-makers do to improve the situation.

  13. How you make a complaint about primary care services is changing on 1 July 2023

    News -

    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is written into the NHS Constitution on GOV.UK.

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing.