1. Are you or your loved one waiting to get a GP referral? Share your views

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    Have you or your loved one been left frustrated after struggling to get a GP referral for tests or treatment? You’re not alone.

  2. More admin staff needed to help tackle GP access issues

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    National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read the Healthwatch response.

  3. STAMMA recommends changes in GP appointment booking systems

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    STAMMA, the British Stammering Association, recommends changes in GP appointment booking systems nationwide after a survey showed that phone-only systems and lack of staff training cause people who stammer to face physical and mental distress, delayed appointments, and late diagnoses.

  4. Third of people in England lack confidence they can access critical NHS services

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    New research from Healthwatch England shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and the calls for action.

  5. The impact of waiting: the stories behind the numbers

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    With the NHS under immense pressure, Healthwatch look at the impact that waiting for a diagnosis, test, or treatment can have on individuals and some of the potential solutions that might help.

  6. NHS outlines how it will help improve access to GP practices across Cheshire and Merseyside

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    ​​​​​​​A new report sets out NHS Cheshire and Merseyside’s plan for improving access and making it easier and simpler for patients to access the care they need, and supporting GP practices to manage demand and capacity through a range of additional measures. In 2023/24 this will be supported by a total of £90 million investment in primary care general practice and related measures contained in the plan.

  7. Help set our priorities for the next year!

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    We want to hear what matters to you and what areas of health and social care you think we should focus on for the year ahead. We are also giving you the chance to win a £25 gift voucher!