Care Act Advocacy

Do you need help to be involved in decisions about your care needs? An advocate can help you be heard, understand your choices and make your own decisions.

The Care Act brought in changes which mean that any decision about your care will consider your well-being and what is important to you so that you can stay healthy and remain as independent as possible. To do this, it is important that you are fully involved in decisions about your care and support needs.

When is advocacy available?

Advocacy support and representation is available during:

  • A needs assessment (under section 9 of the Care Act)
  • A carer’s assessment (under section 10 of the Care Act)
  • The preparation of a case and support plan or support plan under section 25 of the Care Act
  • A review of a care and support plan or support plan under section 27 of the Care Act

Who is Care Act Advocacy service for?

You may be eligible for support from an advocate if you are:

  • An adult who needs care and support
  • A carer of an adult
  • A carer of a young person who is about to start using adult services
  • A young person who is about to start using adult services

AND

You have ‘substantial difficulty’ being involved. The substantial difficulty would be if you find it very hard to:

  • Understanding information about the decisions
  • Remembering information
  • Using the information to be involved in the decisions
  • Being able to tell people your views, wishes and feelings

AND

  • You do not have any friends or family available (or who feel able) to support you.

Advocacy is available if you live at home, in a care home, or hospital, or if you are in prison.

What support does an advocate provide?

An advocate can support you to:

  • Understand your choices and make your own decisions
  • Tell others what you want and about your views and feelings
  • Understand what is happening
  • Make sure you get your rights
  • Make sure that plans say what you need them to say

Your advocate will work with you to help you understand what is happening and to give your views; they can speak for you if you can’t. Your advocate can help you to think about your choices and what is best for you. If you want to challenge the council’s decision your advocate can help you do this too. Decisions might have been made about you that you are not happy with. Your advocate can help you write a report about the things you don’t like. Your advocate will write the report for you if you are not able to.

How do I get support from an advocate?

Social Care professionals can make a referral by contacting us on 0151 347 8183 or by email to :advocacy@weareecs.co.uk or download, complete and return the form below 

File download
Care Act Advocacy referral form

Below is an introductory video from the Social Care Institute for Excellence (SCIE) giving an overview on what is included in the Care Act and what it might mean for people needing care and support in the future.

The Care Act will impact the lives of many people. We think it is important that you understand what it might mean for your care and support or that of your family, carer or friends now and in the future.

If you have a question to ask then please contact us on 0151 347 8183 or by email to:advocacy@weareecs.co.uk We will be happy to help and if we do not immediately know the answer then we will find somebody that does.