Volunteer Roles

We welcome a diverse range of volunteers from all walks of life, from sixth form students looking to gain experience to put on UCAS applications, university students doing health and social care related degrees, and professionals looking to donate some of their spare time to a good cause.

Training and support is available for every role, and experience is not essential. The most important thing we look for is a belief that people in Halton should have the best health and social care services possible, and a desire to be part of making that happen.

From satisfaction of helping to shape your local health and social care services, to learning new skills or meeting new people, volunteering with us can offer so many rewards.

You could; gain valuable experience to add to your CV, build your confidence, meet new people, become part of your community.

“I have always been interested in health issues and I enjoy engaging with people and listening to their views either good or bad. Being part of Healthwatch is so gratifying and I also enjoy the involvement and friendship”

Make today the day you decide to volunteer with Healthwatch Halton.

Should you be interested in any of the roles below, please contact Jude on:

Phone: 0300 777 6543, or email jude.burrows@healthwatchhalton.co.uk

Our current volunteering roles:

Healthwatch Halton Champion 

Healthwatch Champions will be volunteers committed to improving health and social care services and who are willing to support the Healthwatch team.

You will help to promote Healthwatch Halton information, surveys and our feedback centre. This could be in your local area, to people you know, to groups and organisations you belong to, and through social media. You can also alert the team to issues or a need for information. This will allow us to share the information people require and gain further insight into any emerging local issues.

There is a huge amount of information on the internet and social media about people’s experiences and views of health and social care services. You can help us collect this information to inform our work at Healthwatch Halton, to help inform the changes health and care services can make to improve care for all.
From Facebook groups to more official forms of feedback run by organisations, such as local charities and community groups, there are a variety of places online where people leave their reviews and experiences about the care they receive. With the data being vast and ever-changing, we need volunteers to help us collect information to help identify gaps or issues in the care being provided to people in Halton. Healthwatch Halton also wants our website and information to be up to date and accessible to everyone. You can help us get this right, by reviewing our website and helping to keep information current.

Healthwatch Advisory Board Member

Become an ambassador and champion for those using health and social care services. You will help to maintain the independence of Healthwatch and its ability to hold the system to account on behalf of the public.

  • Attend meetings being prepared to contribute to soft and local intelligence. 
  • Develop a thematic interest in particular areas of interest/expertise (e.g. mental health, children and young people, adult social care, volunteering, carers, etc). 
  • Challenge the content of papers and presentations based on own experience and interests. 
  • Develop links with organisations and individuals to support the development of effective communications.  
  • Make every effort to attend meetings. 
  • Respond in a timely manner to emails, calls and invitations. 
  • Be willing to participate in training and development activities.   

Outreach and Engagement 

This is an opportunity to raise awareness of Healthwatch Halton. To help distribute our materials and leaflets in your local area. Promote the role of Healthwatch, its events and projects to local people. Tell people about Healthwatch and encourage them to be involved. Encourage organisations and individuals to sign up as Healthwatch Members.

You will support Healthwatch Halton at local events and engage with local people to encourage others to get involved. Be the eyes and ears of the local community and feedback any issues or concerns. Collate the views of people to input to Healthwatch developments and initiatives.

Enter and View Authorised Representative

All Healthwatch have a statutory power that allows us to Enter and View publicly funded health and social care premises to speak to people about their experiences. These services include; hospitals, care and nursing homes, dentists, pharmacies and opticians.

These visits are not an inspection but a way for Healthwatch to observe the service in action and collect the experiences of service users.

This role is subject to references and a DBS check and includes:

  • Full Authorised Representative and report writing training
  • Prepare for visits by attending meetings with the Enter and View Lead
  • Maintain notes of the visits and produce reports outlining the findings and making recommendations for change
  • Taking part in follow up visits to identify improvements made

This is the perfect role for a confident and compassionate person who enjoys connecting with people.

A DBS is required for this role.


The latest version of our Volunteer Handbook can be downloaded by clicking the button below.


Contact us

  • You can call the office on 0300 777 6543 or complete the form below and we’ll be in touch.
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Volunteering is a great way to:

  • Learn new skills
  • Meet people and make friends
  • Get involved in your community
  • Do something interesting and enjoyable in your spare time

Volunteering with Healthwatch will give you a chance to try your hand at new things like:

  • Helping people have their say about health and care services.
  • Helping people get what they want out of health and social care services by understanding their choices.
  • Understanding how to influence decisions about health and social care services.

We have volunteers from all walks of life, students, people in employment, people who have retired, people with a health and/or care background and people with totally different backgrouds who want to try something new – there is no set criteria as to who can volunteer with Healthwatch.