Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Warrington Hospital

Dr was rude and uncaring

I had to attend the breast screening clinic and I felt that the consultant was rude and arrogant, when I went in I was recovering from lung surgery and the doctor to me was really rude , he asked me why I kept looking at my husband and why I was so thin? He then told me that because I have had lung surgery I may not be able to have a mastectomy and would die without it. The doctor sat at his computer and just shouted across the room at me, the nurse in the room was very kind and reassuring but I felt very anxious and upset to the point were my blood pressure went up so much I had to be hospitalised over night.