St Helens Hospital
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Reviews (20)
Cannot praise oncology staff enough
Oncology
November 20, 2019
I am full of praise for the St Helens Oncology department. I have had a mastectomy and they have really taken care of me and supported me through radiation and treatment
Cancelled appointment
Radiography
November 6, 2019
I was sent a letter for a mammogram appointment with only 3 days notice of the appointment. I turned up and sat in the waiting room. A member of staff came out and told everyone that no radiographers had turned up that day and so no mammograms could be done. We were all sent home. It was a waste of time off work, paying for petrol and car parking.
Results
Oral and Maxillofacial Surgery
November 4, 2019
I was called to the clinic for an appointment. I did not know what it was for. The receptionist, nurse and Doctor were all friendly and welcoming. I was given results of MRI and told some information they had already explain at my last appointment. I was in and out within minutes. I feel this appointment could have been done over the phone to save everyone's times and money but they are all very nice and caring. The hospital is very clean and I parked easily.
Good MRI appointment
MRI Medical Admissions Unit
October 9, 2019
I attended St. Helens Hospital for an MRI scan, after being referred by the oral surgery department. I waited a few weeks to be seen. There was plenty of parking spaces available when I arrived. I was seen on time and the staff were friendly. They explained the scan and what would happen to me clearly. They spoke to me during the scan to reassure me and tell me what to do next. I was told after the scan when to expect the results.
Great Physio
Physiotherapy
October 7, 2019
All the staff are so friendly here. I moved my Physio appointments to here from Whiston, as it is much easier for me to get to.
Eye Clinic is marvellous
Ophthalmology
October 2, 2019
I attend the Eye clinic regularly. I have been diagnosed with Macular Degeneration of my eyes so my eyesight is failing. I have Lucentus injections, when I had them I did experience a side effect, I phoned the clinic and they saw to me straight away. The staff are brilliant and very reassuring as I was anxious having the injections.
Friendly and efficient
X-ray
September 17, 2019
I was booked in for an X ray by another department. I just had to give my name in at repetition and only had a short wait. The X ray staff were lovely and explained what they were doing and how I should stand well. The X ray was then sent straight to the nurse upstairs, online.
Friendly and caring staff
Oral and Maxillofacial Surgery
September 17, 2019
On booking my appointment I had a choice of times and days to suit me. I attended the clinic yesterday. The Receptionist, Nursing Assistant and Nurse Practitioner were all friendly and welcoming. The nurses introduced themselves to me and apologised for my short wait, which was not a problem. I had time to ask questions and felt like I was listened to. The waiting area was clean and bright. They explained my treatment well and gave me an information leaflet.
Very caring
Outpatients
July 3, 2019
St Helens Hospital is a great hospital my wife had to go in for a check up. The staff were very caring with her. The hospital is spotlessly clean and modern which I think helps when you go in for an appointment it gives you faith in the service.
Spotlessly Clean
General Surgery
June 26, 2019
My wife had to go to St Helens Hospital for a check up following surgery. They were very good and the hospital is spotlessly clean, the porters were very helpful.