entering the building all staff and patients were wearing masks and socially distancing . I went to the Yellow Zone of the hospital a nurse took my temperature and was moved to another zone which was clean and chairs were spaced to promote social distancing. Seats were clearly marked so patients waiting were distanced from each other .I was called into the clinic within 20 minutes on entering the room for my consultation. The consultant introduced herself and asked me a series of questions and examined me , following my examination she advised I would have a scan and following the scan a number of options will be given to me to proceed with my treatment .
My experience overall was excellent the staff and consultant were professional and helpful and I feel the measures in place to protect patients from COVID 19 during hospital appointments were excellent , I would definitely recommend the clinic and hospital .
as lockdown began, so this was cancelled. As soon as possible the hospital got back in touch and booked me in. They rang me and had a long chat to explain what would happen and allow me to ask any questions I had. When I went for my appointment the hospital was spotless and everyone was wearing masks. The staff were really lovely and put me at my ease, chatting to me. I was given my result right away and they even called me a few days later to check I was ok, even though it was good news. My husband had to wait in the car, due to Covid-19 but he was allowed to come in to get me after my appointment. I cannot fault this hospital at all. Very caring staff.
Covid-19. I was sent a letter to explain this and was called at a set time by a surgeon. I preferred having my appointment over the phone as it was easier for me and I didn't need to be examined so it makes complete sense.
The surgeon was friendly and explained everything well. I had time to ask questions. I was told when to expect to hear from the hospital again and can go in to the hospital next time.