as lockdown began, so this was cancelled. As soon as possible the hospital got back in touch and booked me in. They rang me and had a long chat to explain what would happen and allow me to ask any questions I had. When I went for my appointment the hospital was spotless and everyone was wearing masks. The staff were really lovely and put me at my ease, chatting to me. I was given my result right away and they even called me a few days later to check I was ok, even though it was good news. My husband had to wait in the car, due to Covid-19 but he was allowed to come in to get me after my appointment. I cannot fault this hospital at all. Very caring staff.
Covid-19. I was sent a letter to explain this and was called at a set time by a surgeon. I preferred having my appointment over the phone as it was easier for me and I didn't need to be examined so it makes complete sense.
The surgeon was friendly and explained everything well. I had time to ask questions. I was told when to expect to hear from the hospital again and can go in to the hospital next time.
me know my appointment was cancelled. She explained that this was due to the Coronavirus outbreak. I though it was good they took the time to individually call each patient at this especially busy time. They are rearranging for 12 weeks time.