Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.
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Original feedback for
North West Ambulance Service
My partner had collapsed at home with a suspected heart attack. I called 999 and the ambulance arrived within 20 minutes. They were excellent and very reassuring.
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