Trying to make an appointment.
If someone could explain why the appointment system is the way it is. I seldom make an appointment thankfully, but find it almost impossible to even get to speak to a receptionist when I try and telephone. Why can't we make an appointment for a future date rather than the current day? The phone line is continuously engaged from the moment the surgery opens and when I do get through all the appointments for that day have been taken. Am I just unlucky not getting through. There should not be an element of luck involved. This is a real worry for me.