assessment, as I have breast Cancer and need an operation but because I have had lung surgery I had to be checked that my lungs were OK for me to have an anaesthetic to have my breast operated on. I was very anxious but the nurse in the clinic, Lucy, was absolutely lovely she put me at ease and explained everything she was doing and was very reassuring during the assessment . All the staff wore masks, the clinic was spotlessly clean and when I arrived the clinic was empty. I would highly recommend the clinic, as the staff were very understanding and caring .
have something wrong with my liver and my levels have to be checked. I was a bit anxious because of COVID 19. On arrival I sanitised my hands before going into the blood clinic and wore a mask, outside of the clinic room where the bloods are taken was a sanitiser which I used but I was asked by the nurse on entering the room to sanitised my hands again, which I think is good. The nurse wiped down the chair I had to sit in The nurse had on all the PPE mask gloves ect, it was immaculately clean in the clinic and social distancing was enforced.
I was happy with the service I received and the staff were very helpful and caring. I was only in there for a short period of time so went in and out of the clinic very quickly .
for my medication review at my GP surgery , on arrival at the hospital I went to the phlebotomy clinic it was spotlessly clean and staff were very professional and caring the staff had the appropriate PPE mask gloves apron and visor , there were only three chairs in the waiting room and one other person in having their blood taken and the patient had a mask on as I did .