Halton General Hospital

Arrived at a empty clinic to be told I needed to make an appointment was given a number to call, so did so from clinic waited 30 minutes for an answer only too be told a appointment would be in two weeks, in the waiting time not a single person attended, while the four nurses sat around talking, one nurse noticed that I had finished my phone call and came out to ask if I had been able to make an appointment, I had to bite my tongue I was livid. I do appreciate these awful times I could have been tracked via my blood test.

After being assessed, leg strapped, physio appointments made. Excellent service given the circumstances. This was back in May/June.

Well ordered presented, delivered, but had delay test, Covid regime

Good experience

Went for blood test, no waiting straight in and out felt safe

I attended Halton Hospital pre operation clinic for a medical assessment, as I have breast Cancer and need an operation but because I have had lung surgery I had to be checked that my lungs were OK for me to have an anaesthetic to have my breast operated on. I was very anxious but the nurse in the clinic, Lucy, was absolutely lovely she put me at ease and explained everything she was doing and was very reassuring during the assessment . All the staff wore masks, the clinic was spotlessly clean and when I arrived the clinic was empty. I would highly recommend the clinic, as the staff were very understanding and caring .

I attended the hospital for a blood test as I have something wrong with my liver and my levels have to be checked. I was a bit anxious because of COVID 19. On arrival I sanitised my hands before going into the blood clinic and wore a mask, outside of the clinic room where the bloods are taken was a sanitiser which I used but I was asked by the nurse on entering the room to sanitised my hands again, which I think is good. The nurse wiped down the chair I had to sit in The nurse had on all the PPE mask gloves ect, it was immaculately clean in the clinic and social distancing was enforced.

I was happy with the service I received and the staff were very helpful and caring. I was only in there for a short period of time so went in and out of the clinic very quickly .

I had to have a blood test at the hospital for my medication review at my GP surgery , on arrival at the hospital I went to the phlebotomy clinic it was spotlessly clean and staff were very professional and caring the staff had the appropriate PPE mask gloves apron and visor , there were only three chairs in the waiting room and one other person in having their blood taken and the patient had a mask on as I did .

My consultant is very good. She takes her time and really listens to my concerns as I am in terrible pain with arthritis.
I would recommend the service to anyone experiencing arthritis. My consultant really understands the condition, she does not rush you at appointments and will try to help me as much as she is able.

My young daughter is under a paediatrician for health problems she has to have regular blood checks , I would like to know why Halton cannot provide this service? I have to take her to Warrington for any blood tests it takes four hours for me to get there and back its ridiculous, why cant the service run out of Halton one day a week for Runcorn patients?