Excellent sevice, confusing letters
I attend Clatterbridge and my treatment has been excellent. I think they need to make their appointment letters a bit clearer as to where the appointment will be. On a quick glance at my last appointment letter I took it that my appointment was at Clatterbridge, as my previous appointment. It was only when I re-read the letter I realised it wasn't. Only a minor issue, but it could cause confusion.