Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Boots (Castlefields)


Staff Knowlegable

I use Boots the Chemist for most things not just my prescriptions , the staff at the chemist are very knowlegable I find they will advise you about your medication and minor ailments and you can easily get over the counter medication which I think is really good , because its so difficult trying to get an appointment at my GP Practice.