Boots (Castlefields)



Castlefields Healthcentre
The Village Square, Castlefields


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Reviews (8)

Item missing from order

March 11, 2022
My baby is intolerant to milk and needs special food from GP on prescription. When I went to collect the it the prescription and pharmacy assistant didn't indicate my vital food was missing. If they had told me, I could have tried somewhere else. Caused a lot of distress when we found it missing. I now over order just so this doesn't happen again, I shouldn't have to.

Missing Items from prescription

March 11, 2022
Husband collected our baby's prescription on way home from work. We opened the bag an hour later and one of our crucial items to help her digest food was missing. No explanation of this when collected and no indication in the prescription bag. Had a very difficult night as baby in real discomfort without the medicine. Couldn't pick it up for two days ! not great service.

Good service - always have what I want

March 11, 2022
Good service - They always have what I want.

Very good I order my prescriptions on line

December 4, 2021
Boots the chemist in Castlefields is a good chemist. The staff are helpful and I order my prescriptions online;which is easy enough for me and saves me a load of messing. Overall they are very good.


July 20, 2020
During the pandemic the Boots pharmacy at Castlefields has been excellent. The staff are so polite and helpful and there are only a small number of people allowed in at any one time. I’ve felt safe when I’ve had to go there.

Lady serving me was lovely

January 22, 2020
I have just been in the chemist the lady serving we was really lovely and very helpful giving me advice.

Staff really helpful

December 3, 2019
I find the staff really helpful in the chemist, I sometimes go in just to get advice if I am feeling unwell and they are always polite and helpful. I have also asked for advice about medication I have been prescribed as I have a number of health conditions, I think it is a very good service and it is local for me which is important.

Staff Knowlegable

June 26, 2019
I use Boots the Chemist for most things not just my prescriptions , the staff at the chemist are very knowlegable I find they will advise you about your medication and minor ailments and you can easily get over the counter medication which I think is really good , because its so difficult trying to get an appointment at my GP Practice.