GP Websites Review
During December 2020 and January 2021, a group of Healthwatch volunteers went online and visited all 14 local GP practice websites. As well as looking at the accessibility of the websites, their aim was to look for information that a patient might need without having to call or visit the practice.
This report focuses on maternity services and the experiences of women from Halton who have given birth in the past 12 -18 months.
The project looked at the information and support that women were given before, during and after the births of their babies.
132 women took part in the project, 84 of whom had given birth since the start of the Covid-19 pandemic.
The report also contains 10 maternity stories covering Whiston Hospital, Warrington Hospital, Liverpool Women’s Hospital and The Countess of Chester.
Finding Help and Support
The project is an initiative by Healthwatch Halton, in light of the national and local transformations to children and young people (CYP)’s mental health services.
The project’s aim was to find out where they would go to find initial help and support for their mental health. 49 young people took part in an online survey. This report summarises the findings from the survey
GP access during COVID-19 review – Healthwatch England
In an extensive review of people’s access to GP services, Healthwatch England have analysed a range of sources, drawing on almost 200,000 people’s experiences shared between April 2019 and December 2020.
- Annual Reports 8
- Children & Young People 3
- Covid-19 4
- Dentistry 1
- Engagement Reports 0
- Enter & View Reports 4
- General Reports 6
- Health 0
- Healthwatch England 2
- Hospital Reports 4
- Hospitals 1
- Maternity 1
- Mental Health 1
- Primary Care 2
- Social Care Reports 0
- Urgent Care 2