On 22 November and 11 December 2018, members of our Enter & View team visited Warrington and Halton Hospitals Foundation Trust to carry out Enter & View visits to wards A5 and C23 at Warrington Hospital and wards B1 and B3 at Halton Hospital. 

21/01/2019
By Healthwatch Halton
Enter & View Reports General Reports Hospital Reports

The report contained the following recommendations:

  1. Ensure that residents have their cultural and spiritual needs met by facilitating church visits or masses within the home for all
  2. Display Healthwatch information posters and leaflets on wards to increase staff and patient knowledge of our service, encouraging engagement and feedback
  3. Welcome and question visitors as they enter the wards
  4. Ensure all walkways are clear of clutter such as cleaning equipment and personal belongings.
  5. Ensure consistency across the wards with the use of Patient Information boards. 1 ward updated the board daily, 1 wards board was 20 days out of date and 2 wards were not using the boards at all and had introduced more permanent printed posters
  6. Consider introducing more activities to wards B3 and B1 at Halton Hospital for long stay patients to help improve wellbeing
  7. Review storage arrangements in ward B3

 

Update May 2019 :  An action plan was developed by the Trust to review and carry out recommendations made within the report



Warrington & Halton Hospitals Ward Visits report Download File (pdf 2.94 MB)