This report shares local people’s experiences of trying to access NHS dentistry in Halton during 2020/21.

During 2021 more than 1 in 4 of the enquiries we received were from people trying to access local NHS Dental Services.

176 people took part in an online survey, giving their experiences of trying to access local dental services.

The report findings show that many people local people continue to struggle to access or afford NHS dental treatment


By Healthwatch Halton
General Reports

The plain and simple fact is it isn’t currently easy to find an NHS dentist in Halton accepting new patients. 

Our report highlights just some of the issues local people have been facing while trying to access NHS dental treatment. 

Healthwatch England has called on the Government and NHS England to speed up dental contract reform and provide significant and sustained funding to tackle the underlying dual problems of dental access and affordability. We support this call, as currently NHS dentistry is neither accessible nor affordable for everyone. But it should be! 

The Big Dental Check-Up Download File (pdf 823.04 KB)

‘The online system is an absolute joke. Needless to say, after spending 18 months ringing around every single one in Halton there are no spaces, nor can I get on a waiting list.’

Related Reports

Dentistry during COVID-19 insight briefing

Healthwatch England’s latest findings show many people continue to struggle to access or afford NHS dental treatment.

Since the start of the COVID-19 pandemic in 2020, Healthwatch have seen an increase in the number of people sharing their experience of trying to access NHS dental care. We have also seen the proportion of positive feedback about dentistry fall sharply.

Dentistry Healthwatch England
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