Healthcare during lockdown


The NHS is still here for you during lockdown but with services and staff under increasing pressures it is important you choose your care carefully. 

NHS 111 online 

NHS 111 online can help you find the best advice and care depending on your symptoms. You will receive self care information or advice on the best route of treatmen, depending on your symptoms. Access NHS 11 online at; 


GP’s and Pharmacies 

GP surgeries and community pharmacies in Halton are continuing to provide healthcare and medications. It is important to still seek medical help if you need it, whilst following coronavirus guidelines. You can find local Pharmacy information by postcode at; 

Do not visit your GP practice for any reason other than to attend a pre-booked appointment. For health advice call your practice or complete an eConsult online form for your local practice website (eConsult, You will then go through a triage process to get you the help you need. 
If you need a repeat prescription,you can request this online via your practice website or by using the NHS App,

If you are not able to go online, please phone your surgery who will advise how you can order your medicines. 


Urgent Care Centres 

Urgent Care Centres in both Widnes and Runcorn are operating to help patients.

Widnes UCC opening hours 8am-9pm. 7 days a week.

Appointment only, call 0151 495 5000.


Runcorn UCC opening hours 8am – 9pm 7 days a week. Do not attend if you have Covid-19 symptoms. 

You can view waiting times at Runcorn UCC centre at; Warrington and Halton NHS Foundation Trust – Emergency Department Waiting Times ( 

(Please note the reduced opening hours) 


A and E 

A and E departments are still operating 24/7. If you need medical help at A and E and it’s not a life-threatening emergency call NHS 111 first. If you do need to attend A&E, 111 will give you a time slot to reduce your waiting time. 



Only call 999 in a life threatening medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.


You must wear a face covering for all appointments, unless you are medically exempt. 

DO NOT attend health settings or leave your home if you have symptoms of Coronavirus. Seek help online at; If your condition worsens call NHS 111 for help.