Many women have a positive experience of maternity services, but for some care continues to fall short

The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according…

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‘How was your NHS care’ survey for people with learning disabilities.

This survey, produced by NHS Improvement, is to check whether people think the care they received from the NHS in England met the Learning Disability Improvement Standards. You can view an easy read copy of…

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Cervical cancer prevention week

Cervical Cancer Prevention Week is the 20th to 26th January 2020. NHS advice states there’s no single way to completely prevent cervical cancer, but there are things that can reduce your risk. Cervical screening Regular…

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Looking after yourself when in a caring role

Supporting someone else is sometimes called caring. You are a carer if you provide (unpaid) support and care for someone who has an illness, disability, mental health problem or addiction.  Being someone’s carer probably only…

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Should I see a pharmacist instead of a doctor?

​​​​​​​Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines for a range of minor illnesses. The pharmacist will let you know if you need to go and visit a doctor however…

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Hospitals need to do more to show people how they learn from complaints

Sir Robert Francis QC, Chair of Healthwatch England, explains how hospitals can cultivate public trust in complaints.  Healthwatch England (HWE) new report – Shifting the mindset (2020) – investigates how hospitals report on complaints and…

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Help make care better for everyone

We all love the NHS, but it can’t improve without your help. That’s why Healthwatch is launching our #SpeakUp2020 campaign, asking you to share your views about health and social care in your community. We…

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Making a complaint about social care services – what should you expect?

If you have a bad experience and your care goes wrong, it’s vital that services put things right as soon as possible and learn from what happened. However, we know from our conversations with the…

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Alzheimer’s Society research hospital stays for Dementia patients

On average, people with dementia stay in hospital around four times longer following a fall than those without dementia. The Alzheimer’s Society’s find this to be unacceptable and have researched peoples experiences.  Some excellent initiatives…

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Woodview Child Development Centre news

The latest newsletter from Woodview Child Development Centre has just been published. Woodview newsletter – Edition 3 December 2019        

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