Enter & View Reports

Here’s where you’ll find all our reports on our Enter & View visits to local services.

Healthwatch have the statutory right to undertake ‘enter and view’ visits which allows trained authorised representatives of Healthwatch Halton to enter those premises where healthcare (adults and children) and social care (adults only) is provided, to observe the nature and quality of the services.

These visits are an opportunity to gather views directly from service users, their family and carers and to observe the quality of the service provided. The findings from thelp us to monitor and challenge health and social care services and following the visits, we can make recommendations to the people who run the services so they can be improved.

All of our ‘authorised representatives’ are trained and have undergone a Disclosure and Barring Service check before undertaking the visits on behalf of Healthwatch Halton.

Our trained ‘enter and view’ volunteer representatives are:

Anne Coughlan, Sue Ellison, Jane Pritchard

Our trained ‘enter and view’ staff representatives are:

Irene Bramwell, Jude Burrows, Rachael Fairbrother, Dave Wilson

We’re currently looking for more volunteers to join our Enter & View team. For further information please contact Jude on 0300 777 6543 or email jude.burrows@healthwatchhalton.co.uk

Enter & View Reports

Report on our visit to Madeline McKenna Care Home on 10 December 2019

Madeline Mckenna December 2019

Report on our visit to Beechcroft Care Home on 27 November 2019

Beechcroft Nov 2019

Awaiting response to recommendations – 27/02/20

Report on a joint visit to wards at WarringtonHospital in June 2019

Involved in the visit were staff and volunteers from Healthwatch Halton and Healthwatch Warrington

Report published 29 September 2019

Warrington Hospital Joint Visit June 2019 – Published report

Report on a joint visit to wards at Whiston Hospital in May 2019.

Involved in the visit were staff and volunteers from Healthwatch Halton, Healthwatch Knowsley and Healthwatch St Helens.

Report published 23 September 2019

Whiston Hospital ward visits May 2019

Report on the Enter & View visit to Millbrow Care Home in March 2019

Report published May 2019

Millbrow March 2019

Report on our visit to Simonsfield Care Home in February 2019.


Report published in April 2019

SIMONSFIELD Feb 19 final