Coronavirus links

Coronavirus advice and updates from a range of organisations, plus information in a variety of formats.

If you have any updates for Halton please send them to enquiries@healthwatchhalton.co.uk or @hwhalton on Twitter or Facebook.

This information is updated throughout the week but please note that given the fast-moving nature of the situation some of the links may contain out-of-date information, especially those linking to documents rather than web pages.

For local information:

Halton Borough Council – https://hbcnewsroom.co.uk/coronaadvice/

Halton CCG – http://www.haltonccg.nhs.uk/your-health/Pages/Coronavirs-(COVID-19).aspx


Halton and Warrington COVID Patient Advice Line

The Halton and Warrington COVID Patient Advice Line will be operated from Monday to Friday, 9am to 5pm, and can be contacted at warccg.halccg.palspluscovid19@nhs.net  or 01925 303370 (there is a voicemail service for people calling out of hours),

However, before contacting the service, please ensure you have read the frequently asked questions.

Please do not contact the service if you think you have Coronavirus symptoms, please visit NHS 111 online Coronavirus service or call NHS 111.


Take part in our Coronavirus health, care and wellbeing survey.

Healthwatch Halton want to hear from you about how Coronavirus / COVID-19 has affected you, or your family members.  Take part in the survey here; bit.ly/HWHcov19

 

National Rheumatoid Arthritis Society

What we know so far

National Autistic Society

Information about coronavirus


CHAPS (Cheshire Autism Practical Support)

Continuing to offer information and support to families. Online sessions and videos available. 0344 850 8607 info@cheshireautism.org.uk

Cruse Bereavement Care

Coronavirus: dealing with bereavement and grief

During the global coronavirus pandemic we are facing a tragic loss of life, often under very difficult circumstances.

Bereaved people may have to deal with increased trauma, and may be cut off from some of their usual support network. Those who are already struggling with bereavement, or whose relatives or friends die through other causes will also be affected.

Cruse Bereavement Care has put together these resources to share how bereavement and grief may be affected by this pandemic. It covers some of the different situations and emotions bereaved people may have to deal with. They will be adding to and updating this information as the situation develops.

 


Child Bereavement UK

Helpline continues to operate as normal, providing confidential support, information and guidance to families and professionals.  Helpline team is available to take calls and respond to emails and Live Chat 9am-5pm Monday-Friday (except Bank Holidays):

 0800 02 888 40

 support@childbereavementuk.org

Live Chat via the website. https://www.childbereavementuk.org/coronavirus-covid-19-information

NHS Blood and Transplant

Information about blood donation

British Sign Language

Information – BSL videos (SignHealth)


Easy Read

Keepsafe UK

Easy read information and UK guidance about coronavirus

What is coronavirus?

You must stay at home

Who is at risk?


Public Health England

Wash your hands more often


Inclusion North

Resources, video links and audio files to help people during the Cornavirus outbreak.


Large print

Wash your hands – Public Health England

Other languages

Doctors of the World are really pleased to be able to share with you Coronavirus (COVID-19) advice for patients in 44 languages, which were produced in partnership with the British Red Cross.

Advice from the Government and NHS

Gov.uk


Achieving For Children

Easy read and support resources about COVID 19

SignHealth Charity & InterpreterNow announce new interpreting service, BSLHealthAccess.

This service allows Deaf people to have immediate access to British Sign Language (BSL) interpreters for communication with hearing people in any health settings or via the telephone, especially during this coronavirus pandemic – and it’s free of charge. It’s available 24 hours a day, 7 days a week.

All NHS health settings are included, such as GPs, Pharmacists, Hospitals and Dentists. All you have to do is register & download the free InterpeterNow app to your device or access the service via the website – www.bslhealthaccess.co.uk

Macmillan

Advice on coronavirus for people with cancer

Lymphoma Action

Advice on coronavirus for people with cancer

Bloodwise

Coronavirus and blood cancer

CLIC Sargent (Young Lives vs Cancer)

Supporting you through coronavirus

Eve Appeal

www.eveappeal.org.uk/coronavirus 

nurse-led information service, Ask Eve, is here to answer any questions relating to gynaecological health, and is completely free and confidential. People can contact Ask Eve by emailing nurse@eveappeal.org.uk or calling 0808 802 0019.


 

Widnes and Runcorn Cancer Support

http://www.widnesandruncorncancersupport.org.uk/

Available on phone or email to offer support and information.

0151 423 5730, by email at info@widnesandruncorncancersupport.org.uk or via social media accounts. 

Halton Carers Centre

Guidance on Coronavirus

Carers in Halton can get support and information from the Carers Centre

Carers (anyone who looks after someone), can register at; https://www.surveymonkey.co.uk/r/carersdetails

Monday to Friday 10am – 4pm and Saturday 10am – 1pm throughout office closure, PM on Facebook – Halton Carers or Halton Young Carers 

Virtual meet ups are also available.

Call- 01928 580 182 or Email: help@haltoncarers.co.uk

Twitter: @HaltonCarers,

Instagram: @haltoncarers
@halton_young_carers


Q&A Coronavirus (COVID-19): Questions and answers for social care

Questions from you and answers from the Minister of State for Social Care, the Social Care Institute for Excellence and NHS England

Carers UK

Information for unpaid carers – Carers UK
Joint Statement from Carers Trust and Carers UK

Carers Trust

Guidance on coronavirus

Rethink Mental Illness

Coronavirus: Advice for carers of those with severe mental illness

Carers’ Resource

Coronavirus updates

Healthwatch Halton Advocacy Hub helpline 

Kooth

https://kooth.com/


Children’s Commissioner


Compass Buzz

Coronavirus activities for children

YoungMinds

What to do if you’re anxious about coronavirus

ThinkNinja

ThinkNinja is an app specifically designed to educate 10-18 year olds about mental health, emotional wellbeing and to provide skills young people can use to build resilience and stay well.

https://www.healios.org.uk/services/thinkninja1


BBC

How to talk to children about coronavirus
Coronavirus: Here’s some advice if you’re worried about it (Newsround)
Coronavirus: How to help kids cope with life without school

Mentally Healthy Schools

Responding to the coronavirus: resources for mental health and wellbeing

The Mix

Help, I’m worried about coronavirus

Achieving For Children

Easy read and support resources about COVID 19

Halton Children and Young People Safeguarding Partnership

Resources to help Children & Families during the Coronavirus Outbreak

Gingerbread

Information for single parents

Childline

https://www.childline.org.uk/

Great Ormond Street Hospital play staff have made a collection of play resources for children and young people. Visit the play hub here: https://bit.ly/2KjMox5


Young Addaction Halton

Follow Young Addaction on Facebook for on call staff mobile numbers each day, offering support and information. example;

https://www.wearewithyou.org.uk/

Halton Children’s Centres

Healthwatch Halton

Get information on support and health services

Feedback your experiences 

Get referred to NHS Responders scheme for practical support 

0300 777 6543

enquiries@healthwatchhalton.co.uk 

Halton Borough Council – https://hbcnewsroom.co.uk/coronaadvice/

Widnes Foodbank –Office staff will now be working from home and calls will still be answered between 10am – 12noon, Monday – Friday.Warehouse is still gladly receiving donations.All distribution centres have now relocated to Crossing Point, Lugsdale road.e: contact@widnesfoodbank.org.uk   t: 0151 422 0031
 
Runcorn Food bank e: info@runcorndistrict.foodbank.org.uk   t: 01928 577679

Halton & St Helens VCA

Transform Widnes. St Pauls’ and St. Johns Church 

Healthwatch Halton Advocacy Hub helpline 

Step Change

Debt and coronavirus

Citizens Advice Halton

Extra telephone support available 10am-4pm 0344 477 2121  advice@citizensadvicehalton.org.uk

Diabetes UK

Advice for people living with diabetes

Diabetes UK recognises that this is a very worrying and busy time for everyone. We are working hard to adapt and provide the best possible support to people living with diabetes and healthcare professionals during these times.

Please have a look at our new webpages; our advice for healthcare professionals on coronavirus (COVID-19) and diabetes and our coronavirus advice page for people living with diabetes and their families. These pages are based on the most recent guidance available and also signpost to other relevant sources of support and information. We’ll continue to update these pages as new guidance is released.

We have some helpful information to help people staying at home and managing their diabetes and to help people cope with stress and other emotions. There is also a useful coronavirus thread on our online forum, where members are sharing information and experiences. People can follow and keep up to date with us and our advice and support on our Diabetes UK Facebook and Twitter feeds.

For anyone not able to access face to face diabetes education or support during this time our Learning Zone is a good place to access simple information from our Diabetes UK clinical team, and sensible advice from people living with diabetes.

In addition to our own resources, Partha Kar and a group of healthcare professionals are also providing ongoing interaction and signposting to trusted sources of information through Diabetes 101 on Twitter.

Disability Rights UK

Coronavirus information

Turn2Us

Benefits and coronavirus

Gov.uk

All face-to-face assessments for sickness and disability benefits suspended for 3 months

 

Universal Credit

Coronavirus and claiming benefits

 

Scope

Coronavirus information

Halton Disability Partnership

http://www.haltondisability.org.uk/

01928 248 937

Citizens Advice Halton

Extra telephone support available 10am-4pm 0344 477 2121  advice@citizensadvicehalton.org.uk

Police 999

Call 999 in a n emergency.  Silent solution system  Require police help but can not speak. After dialing 999 from a mobile phone you will be prompted to press 55 to access the silent solution system. The operator will then ask a series of yes and no questions that can be responded to using the keypad.  Silent solution is not available on landlines.

Women’s Aid

Coronavirus: Safety advice for survivors
The impact of COVID-19 on women and children experiencing domestic abuse, and the life-saving services that support them

National Domestic Abuse Hotline

Freephone number 0808 2000 247, provide advice and support for victims of domestic abuse. Their website https://www.nationaldahelpline.org.uk/  online chat available

Domestic Abuse Injunctions can be applied for remotely. Details of how to apply can be found here.

Bright Sky App

The bright sky app should only be downloaded to phones if it is safe to do so and there is no risk of the perpetrator accessing the device. The app can help record instances of abuse and provides information and guidance alongside linking in to local services.  Bright Sky can be found here.

Chayn

Chayn provides information, advice and online chat in other languages including Arabic and French. Advice on building a case, wellbeing and confidence building. visit the Chayn website here. 

Safelives

Guidance specific to experiencing domestic abuse during COVID-19, https://safelives.org.uk/staying-safe-during-covid-19-guidance

Muslim Womens Network

Range of help and guidance,  services around issues such as FGM and forced marriage, with online chat option on the website which can be found here 

Respect

Respect works with perpetrators and male victims of domestic abuse. information and access to services during COVID-19 that can be found here

Surviving Economic Abuse

 how to spot signs of financial abuse during COVID-19, economic abuse and coronavirus https://survivingeconomicabuse.org/resources/  

 


Halton Domestic Abuse Service 

0300 11 11 247 – call or text.

 

Change Grow Live (CGL) -Halton  0151 422 1400 or email on  halton.info@cgl.org.uk 


Mind – drug and alcohol information and links; https://bit.ly/2V2xMXO

Terrence Higgins Trust

Coronavirus and HIV

Shelter

Housing advice: coronavirus

Groundswell

Coronavirus advice and planning for people experiencing homelessness

Night Stop

Support for anyone who is at risk of becoming homeless or rough sleepers. For any information on services, please contact on 0151 345 6454 or reception@ncnw.co.uk

 

Coronavirus updates from our local Hospital Trusts

Warrington and Halton Teaching Hospitals NHS FT

St Helens & Knowsley Teaching Hospitals NHS Trust

STHK Coronavirus (COVID-19) Helpline – 0151 676 5530

LGBT Foundation

Why LGBT people are disproportionately impacted by Coronanirus


Stonewall

COVID-19 – How LGBT-inclusive organisations can help

AKT

akt supports lgbtq+ young people aged 16-25 in the uk who are facing or experiencing homelessness or living in a hostile environment.

AKT Coronavirus (Covid-19) updates and resources


Open University

The Open University Business School’s ICTA (improving the integration of care for trans adults) is running an anonymous survey looking at trans (including non-binary) experiences of healthcare. It should take about 20 minutes

Glow Halton 

Here to support lesbian, gay, bi, trans and questioning young people aged 11 – 24. Supported by We Are With You Halton, GLOW provides access to youth worker support, information and advice. Online activities during lockdown. 

phil.mcclure@wearewithyou.org.uk Call 07814 780821

Halton Mental Health Information Point

This is a stressful time for everyone. Halton’s Mental Health Information Point is a first port of call if you know you need help or advice but are not sure who to contact. Whether it’s for yourself or someone you know, the website provides information and contacts for a broad range of services for people of all ages.

Mental Health Info Point

 


Mental Health Crisis Number

What to do if you need urgent help for your mental health:

People living in Halton who are experiencing a mental health crisis can now access support through a new, 24/7, mental health crisis line: 01925 275 309.

If you are in a mental health crisis and you need urgent help, please call the new crisis line on 01925 275 309 and NHS staff will support you to get the help you need.

The crisis line is available 24 hours a day, seven days a week and is open to people of all ages, including children and young people.

The crisis line is now the first port of call for Halton residents experiencing a mental health crisis. The line is operated by people in the local area who will know how best to support you. If you call NHS 111 you may have to wait longer for help and will be redirected to this local service.


Mind Halton

http://www.mindhalton.org.uk/

Listening ear service, if you need to talk 01928 563612 Mon-Thur 10am- 1pm.


Night Stop

http://ncnw.co.uk/

Call – 0151 345 6454

Nightstop have qualified adult and children’s counsellors available to provide telephone and email support, should anyone feel they are in crisis, need to speak to someone, seek advice or air any concerns they may be having.

Night Stop Communities North West on Facebook. 


Wellbeing Enterprises CIC


North West Boroughs Healthcare

Provide a range of mental health, learning disability and community health services for people living in Halton.

https://www.nwbh.nhs.uk/halton

https://www.nwbh.nhs.uk/healthandwellbeing


Parents in Mind are currently running weekly telephone support and offering text messaging and facilitating WhatsApp groups to allow local mums (who are pregnant or have a child under 2, who feel they are struggling with their mental health/emotional wellbeing) to connect with other local women. Referrals can be made via email or by calling me on the number below – self and professional referrals both accepted. Catherine Briars Catherine.Briars@nct.org.uk 07702 900894

 


NHS

List of mental health helplines
Changes to mental health legislation under the coronavirus bill
Apps to manage your health and wellbeing

Healthwatch England

Coronavirus is affecting my mental health – what can I do?

Campaign to End Loneliness

Coronavirus and social isolation

Mind

Coronavirus and your wellbeing
Plan for staying at home or indoors

Independent Age

Regular phonecalls for older people

The Silverline

24/7 helpline for older people  who want a friendly chat

Elefriends

Supportive online community run by Mind for people experiencing mental health difficulties

Samaritans

Whatever you’re going through, a Samaritan will face it with you 24 hours a day, 365 days a year

FarmWell

Isolation and loneliness

Mental Health Foundation

Looking after your mental health during the outbreak
Podcasts for your wellbeing

National Survivor User Network

Looking after your mental health during the coronavirus outbreak

British Association for Counselling and Psychotherapy

Coronavirus anxiety: how to cope if you’re feeling anxious about the outbreak

World Health Organisation

Coping with stress during the outbreak

Beat Eating Disorders

The Sanctuary is an online group created specifically in response to the coronavirus and subsequent social distancing & anxieties this could lead to for people with an eating disorder. A safe space for people with an eating disorder to share concerns and advice on how they are coping with the pandemic

Rethink Mental Illness

Coronavirus: Advice for carers of those with severe mental illness

Mental Health Foundation

Supporting your mental health while you have to stay at home

Anxiety UK

#Coronanxiety support and resources


Shout UK

Text Shout to 85258 for mental health crisis support via text.

Coronavirus overview

NHS 111 service for coronavirus

Find out what to do if you think you have symptoms. To protect yourself and others, do not go to a GP, pharmacy or hospital.

 

Advice for people at higher risk

 

Volunteering

Members of the public can sign up quickly and easily at goodsamapp.org/NHS to become NHS Volunteer Responders. They can be called on to do simple but vital tasks such as:

  • delivering medicines from pharmacies;
  • driving patients to appointments;
  • bringing them home from hospital;
  • or making regular phone calls to check on people isolating at home.

Age UK Mid Mersey

Coronavirus support


Age UK

Coronavirus information for older people

U3A

Latest guidance and advice on coronavirus plus some great ideas to keep learning together

Armchair Gallery

A free app that allows older people, and those who support them, to enjoy the life changing benefits of art. In this era of lockdown and mass isolation it feels even more relevant than before.


Red Cross

How the British Red Cross is helping with Coronavirus

Sure Start 2 Later Life Monday – Friday 9am-5pm on 01928 569498 (over 55’s)


 

Royal College of Obstetricians and Gynaecologists

Information about coronavirus for pregnant women and their families

Warrington and Halton Hospital NHS Foundation Trust

https://whh.nhs.uk/services/maternity 

A helpline has been set up for any enquiries regarding COVID-19 and your maternity care. This number is: 01925 662323 it will be manned between 10 am to 4pm Monday to Friday.

Outside of these times call our Triage on: 01925 275200 or if you have any concerns about your pregnancy.

St. Helens and Knowsley NHS Foundation Trust

https://bit.ly/3b2fdKt 

Parents in Mind are currently running weekly telephone support and offering text messaging and facilitating WhatsApp groups to allow local mums (who are pregnant or have a child under 2, who feel they are struggling with their mental health/emotional wellbeing) to connect with other local women. Referrals can be made via email or by calling me on the number below – self and professional referrals both accepted. Catherine Briars’ Catherine.Briars@nct.org.uk 07702 900894

Gov.uk

Stay-at-home guidance for households with possible coronavirus (COVID-19) infection. Includes documents in Easy Read and a variety of languages

Age UK Mid Mersey


Independent Age

Regular phonecalls for older people

Campaign to End Loneliness

Coronavirus and social isolation

Mind

Coronavirus and your wellbeing
Plan for staying at home or indoors

Royal College of Occupational Therapists

Staying well when social distancing

Advice to support people who are undertaking social distancing and for families to support their children while schools are closed.


Transform Widnes 

local churches (St. Pauls and St. Johns) offering community support. practical help or friendly phone call –0151 558-1301

Living With Hearing Loss

Your COVID-19 Hearing Loss Survival Guide

Royal National Institute of Blind People (RNIB)

Coronavirus: How RNIB can help you
Latest coronavirus news and advice

Accessible home learning with RNIB Bookshare during COVID-19

To parents of children and young people with vision impairment.

RNIB are keen to make sure that learners with a print disability are still able to access the books and resources they need whilst they are having to learn at home.

If your child already has RNIB Bookshare through their school we hope the school has been able to make arrangements for your child to get the books they need at home.

If not, please email us proof of their disability along with your name and contact details, and school and we will make sure they get access to the services for titles they need. Contact us at Bookshare@rnib.org.uk or tel. 0300 3038313 for more information or enquires.


Macular Society

Coronavirus information and advice

Sight Advice FAQ

Covid-19 information

Halton Sensory Services Contact Us:

Telephone: 

0151 511 8801

Email: Sensory.Support@halton.gov.uk

SignHealth Charity & InterpreterNow announce new interpreting service, BSLHealthAccess.

This service allows Deaf people to have immediate access to British Sign Language (BSL) interpreters for communication with hearing people in any health settings or via the telephone, especially during this coronavirus pandemic – and it’s free of charge. It’s available 24 hours a day, 7 days a week.

All NHS health settings are included, such as GPs, Pharmacists, Hospitals and Dentists. All you have to do is register & download the free InterpeterNow app to your device or access the service via the website – www.bslhealthaccess.co.uk

Guide Dogs Information for people with sight loss and their families during the coronavirus outbreak.

Call 0800 781 1444 between 9am-5pm Monday to Friday. https://www.guidedogs.org.uk/covid19

NHS

Members of the public can sign up quickly and easily at goodsamapp.org/NHS to become NHS Volunteer Responders. They can be called on to do simple but vital tasks such as:

  • delivering medicines from pharmacies;
  • driving patients to appointments;
  • bringing them home from hospital;
  • or making regular phone calls to check on people isolating at home.

Halton & St Helens VCA

If you want to help the most vulnerable across Widnes and Runcorn there are a variety of opportunities you can register to help for with Halton and St Helens Voluntary and Community Action.

You may be able to deliver much needed supplies to the vulnerable and self-isolating; provide telephone support; share information and updates, and many other tasks .

You can register online or call them on 01744 457100, visit their website

 


Covid-19 Mutual Aid UK

Covid Mutual Aid UK is a group of volunteers supporting local community groups organising mutual aid throughout the covid-19 outbreak in the UK. It focuses on providing resources and connecting people to their nearest local groups, willing volunteers and those in need.

Find your local group